Complaints

Last updated: 9 November 2026

Raising a concern

If you are unhappy with any part of our work or service, please tell us so we can put it right.

• Email: email us
• Phone: 07000 000000
• Post: Unit / Street address, Town, Surrey, Postcode

What happens next

Please include your name, address and a short description of the issue, with photos if helpful. We will acknowledge your complaint and work with you to resolve it.